Description
This first of its kind book offers a comprehensive look inside the operation of a small package carrier. The reader discovers that what appears to be the simple movement of a brown box from point A to point B is, in fact, a series of complex steps required to deliver a package as promised. The book examines the life cycle of a package – from pick-up to delivery and many other areas, including service offerings, pricing structure, operational network design, hub and satellite operations, operations planning techniques, technological applications, and a historical overview of the industry.
The book is an excellent educational text for undergraduate and graduate students pursuing careers in supply chain management, logistics, transportation management, and business administration. It introduces the student to the exciting world of small package shipping, specifically how a small package carrier operates and why it is important to understand. Students assigned this book will gain a detailed understanding of a complex industry, someday applying it to real world situations. This knowledge will be indispensable for conducting sound and effective evaluations.
The book offers valuable insight for practicing professionals – executives, managers, administrators, and consultants – who desire a more in-depth understanding of the small package industry. It should be required reading for anyone directly and indirectly involved with small package shipping. After reading, it will serve as an excellent source for future reference.
